Monthly statements

The monthly statement for a month is generated at the beginning of the next month.
A monthly statement summarizes all the consumption data of a registered account (UID) in the current bill month and displays the current payable and payment settlement information. The consumption data in the monthly statement summarizes all prepaid orders, Pay-As-You-Go bills, refunds, and bill adjustment in the debit record (DR) direction of the month.

Scenarios

If you want to view the settlement status of your monthly statements, go to the Monthly Statement page. On this page, you can view the settlement data of each monthly statement, such as the current bill total, current refund, and outstanding amount. If the outstanding amount is not equal to 0, you must recharge your account to pay for the amount.

Monthly statement structure

1. Fields on the Monthly Statement page

2. Details page
   On the Monthly Statement page, click Details of a monthly statement to view its details.
   

On the page that appears, you can view the basic information of the monthly statement and the payment settlement information. In the lower part of the page, you can switch between tabs to view various consumption data. The following tabs are provided:

• Prepaid: This tab displays all orders that are created in the current bill month and in the payed state. To view the details of an order, click Details.
• Postpaid: This tab displays the postpaid bills in the current bill month. To view the details of a bill, click Details.
• Real-time payment: This tab displays Pay-As-You-Go bills in the current bill month. To view the details of a bill, click Details.
• Reimburse: This tab displays the refunds of prepaid bills in the current bill month. The refund types include gift balance refunds, voucher refunds, and cash refunds. To view the details of a refund type, click Details.
• Adjustment: This tab displays the adjustment records of postpaid bills in the current bill month. To view the details of an adjustment record, click Details.