Cookies Policy

Last updated:2021-03-22 15:44:00

Effective date of the version: March 18, 2021

This Cookies Policy explains how Kingsoft Cloud Holdings Limited and its subsidiaries, branches, as well as affiliates which, directly or indirectly, control or are controlled by the aforesaid entities by equity or control agreement (hereinafter referred to as “Kingsoft Cloud”, “we”, “us”, or “our”) uses cookies and similar tracking technology when you visit our https://en.ksyun.com (“Ksyun.com” or “Website”), interact with Kingsoft online advertisements or marketing emails, or any other websites, pages, features, or content we own or operate (collectively “Services”). Please read the Cookies Policy carefully so that you can be informed about our cookies handling practices when accessing or using our Services.

1.What are cookies?
Cookies are small data files that we transfer to your device to collect information about your use of our Services. Cookies can be recognized by the website that downloaded them or other websites that use the same cookies. This helps websites know if your browsing device has visited them before.

Generally, the information collected by cookies and other tracking technologies does not constitute personal data as defined by GDPR. However, if exceptionally such collected information does constitute personal data (such as IP addresses or similar identifiers), we will treat it as personal data in accordance with our Privacy Policy.

We use both first-party and third-party cookies on our Services. First-party cookies are the cookies that are placed on your device by us, while third-party cookies are set by parties other than Kingsoft. Third-party cookies are operated by third parties that can recognize your device both when it visits our Services and when it visits other websites or mobile apps. Kingsoft does not control how third-party cookies are used, and we encourage you to check the websites of any third-party cookies providers for more information about how they use cookies information.

2.Why does Kingsoft use cookies?
Cookies can be used for multiple purposes. Kingsoft uses cookies to remember your preferences and settings and identify trusted web traffic. Kingsoft also uses cookies to help it understand how the Services are being used, including whether you spent more time on a certain part of the Services, whether you experienced any technical issues, and more. Some of the functions performed by cookies are strictly necessary for us to be able to offer you our Services, while other cookies provide us with valuable insight about how we can improve our Services or help us with marketing our products and services to you based on your interests and preferences.

3 What types of cookies may Kingsoft use?
We use the cookies described below on our Services:

Categories of Cookies Description
Strictly Necessary Some of the cookies we use are necessary to provide our Services to you. For example, these cookies help you: navigate from page to page; detect, prevent, and mitigate malicious and fraudulent activities on our Services; support and enable other security features. Without such cookies, some of our Services cannot be provided to you.
Functional Functional cookies collect information about how you use our Services, provide you with certain functions on our Services, and they remember your preferences. For example, these cookies allow our Services to remember your language selection. Functional cookies also perform important functions for your use of the Services.
Analytics, Performance and Research These cookies help us understand how well our Services are doing. They collect information about your use and interaction with our Services so that we can continue to improve and expand our Services.
Marketing Marketing cookies allow us to collect information about your interactions with our marketing activities, such as parts of our website and our emails. Such cookies measure how you interact with our marketing communications to determine, among other things, how effective a marketing campaign is.

4.How long will cookies stay on my browsing device?
Our retention periods for cookies information depend on whether the cookie is a “persistent” or “session” cookie. Each category of cookie listed above is either a session cookie or persistent cookie.
We use “persistent cookies” to save information about you for longer periods of time, while “session” cookies are typically deleted when you close your browser. Persistent cookies are stored for varied lengths of time depending on the purpose of the cookies collection and tool used. You can delete cookies data as described below.

5.How to manage cookies via your browser settings
Below we describe how you can manage first-party and third-party cookies on our Services:
• First-Party Cookies

You can enable, disable or delete cookies via your browser settings. To do this, follow the instructions provided by your browser, usually located within the “Help”, “Tools” or “Edit” settings of your browser. Please be aware that if you set disable cookies on your browser, you may not be able to access secure areas of the Services and parts of the Services may also not work properly (e.g., preferences, referral links).

Many browser manufacturers provide helpful information about cookies management, including, but not limited to:
• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari (Desktop) or Safari (Mobile)
• Android Browser
• Opera

If you use a different browser than those listed above, please refer to your specific browser’s documentation or check out http://www.allaboutcookies.org/browsers/index.html to learn more about different browsers. You can also find out more information about how to change your browser cookies settings at www.allaboutcookies.org.
Third-Party Cookies

Any cookies that are placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third party’s website for more information about cookies management and how to “opt-out” of receiving cookies from them. Please note that if you disable some of these cookies, some parts of the Services may not work properly. The third parties whose cookies we use on our Website include:

Third Party Cookies Type(s) Website
Citrix Performance analytics and research; security https://www.citrix.com/

6.Additional questions
If you have any questions regarding our Cookies Policy, please contact us using the information below. You may also find our Privacy Policy helpful. You can also contact us via email at [email protected]

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