FAQs

• Security FAQs

  • How do 40-bit and 128-bit SSL certificates differ?

• FAQs for using KCM

  • Why does a DV certificate application fail?

  • How do DNS verification and file verification differ?

  • Do I need to apply for a new certificate after a change occurs?

  • Why is the connection not a private connection when I access a site by using its IP address?

  • How can I resolve a certificate-expired or certificate-ineffective error during an HTTPS access?

  • How can I deal with the ActiveX control error reported by the browser?

  • How do I deal with HTTP content errors on the webpage after installing an SSL certificate?

  • How can I deal with errors reported by Chrome 53 and Chrome 54?

  • Why does a certificate fail to be issued?

• CSR file generation methods

• Typical SSL key and certificate formats